Privacy Policy

Last Updated: July 31, 2026

1. Information We Collect

CraftNova ("we", "our", "us") collects information you provide directly when you make a purchase, create an account, subscribe to our newsletter, or contact us. This includes:

• Name, email address, shipping address, and billing address
• Payment information (processed securely through our payment processor — we do not store credit card details)
• Order history and preferences

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our products and website experience

3. Information Sharing

We do not sell your personal information. We share information only as necessary to fulfill orders (e.g., shipping carriers, payment processors) or as required by law.

4. Data Security

We implement industry-standard security measures including SSL encryption for all data transmission. However, no method of electronic storage is 100% secure.

5. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications

7. Contact

For privacy-related inquiries, email us at support@craftnova.shop.