服务条款

Terms of Service

Last updated: August 6, 2026

Welcome to Craftnova! The terms "we," "us," and "our" refer to Craftnova. Craftnova operates this website and all related information, content, features, tools, products, and services (the "Service"). Craftnova is hosted on Shopify, which enables us to provide the Service to you.

These Terms of Service, together with any policies referenced herein (the "Terms"), set forth your rights and responsibilities when using the Service. Please read these Terms carefully — they contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, using, or interacting with our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Service.

Section 1 — Access and Accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province, and that you have given permission for any minor dependents to use the Service on devices you own or manage.

To use the Service, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide it.

You are responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or authorize your account to anyone else.

Section 2 — Our Products

We have made every effort to display our products as accurately as possible. However, colors and appearance may vary depending on your device and screen settings. We do not guarantee that the appearance or quality of any product will meet your expectations or match what is shown on our website.

All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities available to any person, region, or jurisdiction.

Section 3 — Orders

When you place an order, you make an offer to purchase. Craftnova reserves the right to accept or reject your order for any reason. Your order is not final until we accept it and process your payment. Please review your order carefully before submitting — once accepted, we may not be able to accommodate cancellation requests. If we reject, modify, or cancel an order, we will attempt to contact you using the email, billing address, and/or phone number you provided.

Purchases may be returned or exchanged only in accordance with our Return Policy.

You represent and warrant that your purchases are for personal or household use only, not for commercial resale or export.

Section 4 — Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time you place your order, as listed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, duties, or import fees.

Prices on our online store may differ from prices in physical stores, third-party online stores, or other sales channels. We may offer promotions from time to time, which are subject to additional terms.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to update your information promptly so we can complete your transactions and contact you if needed.

You represent and warrant that (1) the credit card information you provide is true and complete, (2) you are authorized to use the credit card for the purchase, (3) your card issuer will honor the charges, and (4) you will pay all charges at the posted prices, including shipping, handling, and applicable taxes.

Section 5 — Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or circumstances beyond our control. Once we deliver products to the carrier, ownership and risk of loss pass to you.

Section 6 — Intellectual Property

The Service, including all trademarks, branding, text, content, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, is the property of Craftnova, its affiliates, or licensors, and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

These Terms grant you a limited, personal, non-commercial license to use the Service. You may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service without our prior written consent. Nothing in these Terms shall be construed as granting you any license to the intellectual property of Craftnova, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Craftnova reserves all rights not expressly granted herein.

The Craftnova name, logo, product and service names, designs, and slogans are trademarks of Craftnova or its affiliates or licensors. You may not use these trademarks without Craftnova's prior written permission. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Service are trademarks of their respective owners.

Section 7 — Optional Tools

You may have access to third-party tools as part of the Service. We do not monitor, control, or intervene in these tools.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without endorsement. We are not liable for any liability arising from or related to your use of optional third-party tools.

Your use of any optional tools is at your own risk and discretion. You should ensure you are familiar with and agree to the terms of the relevant third-party provider.

Section 8 — Third-Party Links

The Service may contain links to third-party websites or resources. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access third-party materials or websites, you do so at your own risk.

We are not liable for any damages or losses resulting from your access to or use of any third-party website, product, service, resource, or content. Please read and understand third-party policies and terms before making any transactions. If you have complaints, claims, concerns, or questions about third-party products or services, please direct them to the third party.

Section 9 — Relationship with Shopify

Craftnova is hosted on Shopify, which enables us to provide the Service to you. However, any sales and purchases you make through our store are directly with Craftnova. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Craftnova, including any injury, damage, or loss resulting from the purchase of products or services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchase or transaction with Craftnova.

Section 10 — Privacy Policy

All personal information we collect through the Service is governed by our Privacy Policy. Certain personal information may also be subject to Shopify's privacy policy. By using the Service, you acknowledge that you have read and understand our Privacy Policy.

Because the Service is hosted by Shopify, Shopify processes personal information about your visit and use of the Service to provide and improve the Service. Information you submit to the Service is shared with Shopify and third parties in other countries to provide the Service. Please review our Privacy Policy for details on how we, Shopify, and our partners use your personal information.

Section 11 — Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, copy, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes, in any medium.

You represent and warrant that: (1) you own or hold all necessary rights to the Feedback; (2) you have disclosed any compensation or reward related to the Feedback; and (3) your Feedback complies with these Terms. We are not obligated to (1) keep your Feedback confidential, (2) pay you for your Feedback, or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove any content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your Feedback will not infringe any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer viruses or other malicious code. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We are not liable for any Feedback posted by you or any third party.

Section 12 — Errors, Inaccuracies, and Omissions

Information on the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without notice (including after you have submitted your order).

Section 13 — Prohibited Uses

You may only access and use the Service for lawful purposes. You may not access or use the Service for any of the following: (1) any unlawful or malicious purpose; (2) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (3) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (4) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or harming any of our employees or any other person; (5) spreading false or misleading information; (6) transmitting or using any material that does not comply with these Terms; (7) sending any advertising or promotional material, including spam, chain letters, junk mail, or any other similar solicitation; (8) impersonating or attempting to impersonate any other person or entity; or (9) engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or that we determine may harm the interests of Craftnova, Shopify, or users of the Service.

Additionally, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service; (2) copy, reproduce, extract, sell, resell, or exploit any portion of the Service; (3) collect or track personal information of others; (4) send spam, phish, or otherwise abuse the Service; (5) use any robot, spider, scraper, data mining or extraction tool, automated device or process, AI tool (such as agentic AI), or manual process to access the Service; or (6) interfere with, bypass, or circumvent any security, authentication, robot exclusion headers, or other measures we implement to restrict access to the Service.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we believe you have violated any part of these Terms.

Section 14 — Agents

This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an agent to access, use, or interact with any Service. An "agent" is any software or service that can take autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity, and which can perform or be used to perform tasks on behalf of a person or entity's device without direct supervision.

No agent may access, use, or interact with the Service unless it consistently identifies itself and operates strictly in accordance with the requirements below. Additionally, if we request that an agent not access, use, or interact with any Service, no agent may do so.

We may limit access to, use of, and interaction with the Service by any agent, including through technical measures.

An agent must: (1) identify itself in all HTTP/HTTPS requests as coming from an agent and disclose the name of the agent by including the following in the user-agent string of the request: "Agent/[agent name]"; (2) not conceal or obscure the fact that any access, use, or interaction is from an agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans; (3) truthfully answer any question or prompt designed to determine whether an interaction is from a human or a computer; and (4) not circumvent or otherwise evade any measures designed to prevent, limit, modify, or control how agents access, use, or interact with the Service.

Section 15 — Termination

We may, in our sole discretion, terminate this Agreement or your access to the Service (or any part thereof) at any time without notice. You remain responsible for all amounts due up to and including the date of termination.

The following sections survive termination of these Terms: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 — Disclaimers

The information provided through the Service is for general reference only. We do not guarantee its accuracy, completeness, or usefulness. Your reliance on such information is entirely at your own risk. We assume no liability or responsibility for any reliance on such material by you or any other visitor to the Service, or by anyone who may be informed of its contents.

Unless otherwise expressly stated by Craftnova, the Service and all products provided through it are provided on an "as is" and "as available" basis for your use, without any representations, warranties, or conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, guarantee, or make any representations that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties or other types of warranties, so the above exclusions may not apply to you.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, neither Craftnova, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, nor Shopify and its affiliates, shall be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any Service or any product obtained through the Service, or from any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility of such damages.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless Craftnova, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys' fees) that any third party may incur as a result of or arising from: (1) your breach of these Terms of Service or any documents incorporated by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.

We will notify you of any claim requiring indemnification, but failure to receive timely notice shall not relieve you of your indemnification obligations unless you are materially prejudiced thereby. We may control the defense and settlement of any such claim at your expense, including choice of counsel, provided that we will not settle any claim that requires you to assume non-monetary obligations without your consent, which shall not be unreasonably withheld. You shall cooperate in the defense of any claim requiring indemnification, including by providing relevant documentation.

Section 19 — Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect of the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 — Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state or country where Craftnova is headquartered. You and Craftnova consent to the jurisdiction and venue of the federal and state courts located in such jurisdiction.

Section 23 — Headings

The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect these Terms.

Section 24 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes shall take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 — Contact Information

If you have any questions about these Terms of Service, please email us at guanwenjie928@gmail.com.

You can reach us at:

Craftnova
Jingtian North 1st Street
Shenzhen, 518034
Guangdong, China
Phone: +86 187-1848-6751